cyberportone of the largest European retailers for consumer electronics and part of Hubert Burda Media, will offer its customers an innovative consulting service with the robotics concept “StoreDouble” from April 3, 2023. With the help of the new telerobotics service, customers can now navigate through virtual systems from home cyberportMove shop and get advice from technical experts – as if they were right there. cyberport is the first electronics and technology store in the DACH area to offer such a service to its customers.
How the StoreDouble service works
Where cyberport-StoreDouble is a Double 3 telepresence robot from US manufacturer Double Robotics, which allows free interaction – movement, sight, speech – at spatial distances.
Customers can be at cyberport-Website book an appointment and receive a link via email confirmation, which they can use to connect to StoreDouble at the agreed time. With the help of the robot, they can then move around the store virtually and from a cyberport– Get advice from technical experts. The desired product can be purchased directly through the service and picked up at the store or delivered to your home.
The robot service will initially be on cyberport-Shops in Berlin Mitte and Vienna Citygate are offered. Depending on customer demand, it will also be available in other stores in the future. Find out more about the new robotics service Here.